2-1-1 Texas Information and Referral Specialists (Full and part-time positions available)
Ready to make a difference in the lives of people wanting help right here in Central Texas? We're looking for Call Specialists to assess people's health/human service needs over the phone and make appropriate referrals, provide advocacy for callers and assist with special community collaborations. Successful candidates will have excellent communication and problem solving skills, be detailed oriented with a strong customer service focus and basic knowledge of Windows-based software systems. Call Specialists must have a high level of empathy and sensitivity to all incoming inquiries and the ability to stay calm in stressful situations. Degree and two years related work experience. Must be bilingual English/Spanish. Full time position has benefits.
Click here to submit your resume and apply online. No phone calls, please.
Working at United Way
What do you like about working at United Way?
“I thoroughly enjoyed working with my team. I liked that I was able to initiate ideas, to guide my department in a new direction and that my work allowed me to interact with many different departments. ”
“I felt that I was making a difference.”
Mayor's Fitness Council

United Way Capital Area is a proud Mayor's Fitness Council Certified Partner.
Learn more about the mission of the Mayor's Fitness Council here.
Read the official certification letter from Mayor Will Wynn here.








